How Hyloxs Works
Every Hyloxs piece is handmade to order — small batch, made by hand, just for you. Personalizing one of our designs takes about a minute, and we take care of the rest.
Three Steps to a One-of-a-Kind Gift
- 1. Pick a design. Browse badge reels, keychains and garden signs and choose the style that fits your person.
- 2. Personalize it. Tap “Personalize” on any product page, type the name or text and watch the live preview update as you go — colors and options are chosen right in the customizer.
- 3. We handcraft & ship it. Your piece is made to order in our studio, quality-checked, packed with care and sent on its way with tracking.
What “Only Handmade” Means
Each Hyloxs piece is designed, painted, assembled and finished by hand. That is why small variations in color and detail are part of the charm — your item is genuinely one of a kind, made for the person you name on it. Nothing comes off a factory line.
Timelines & Returns at a Glance
- Made to order: 4–7 business days of processing before your parcel leaves the studio (see our Shipping & Returns page for current details).
- Free U.S. shipping on orders of $20 or more — every order includes tracking.
- 30-day return window. Personalized items are made just for you and generally cannot be returned, but if something arrives damaged or wrong, contact us within 30 days and we will make it right with a replacement or refund.
Questions?
Check our full FAQ or use the Ask a Question form — we reply within one business day. You can also email [email protected].
Ready to make someone smile? Start personalizing →