Shop Policy
Hyloxs makes small, handmade goods — funny cute badge reels, keepsake keychains, garden signs. Here’s the short version of how we operate.
Made to Order
Most pieces are handmade to order: design, making, testing, and a safe-setting cure (waiting for adhesive to dry) take 4–7 business days. In-stock items ship in 0–1 business day.
Shipping
- U.S. delivery: 7–10 business days.
- International delivery: 12–25 business days, tracked.
- Handling: made-to-order pieces take 4–7 business days; in-stock items 0–4 business day.
- $2.99 flat shipping per order — free over , one honest rate worldwide.
- All prices are DDP — duties and import taxes are already included, so there is nothing to pay on delivery.
Returns & Refunds
- 30-day returns on unused items.
- Personalized/custom items are non-refundable except if damaged/defective.
- Refunds within 3–5 business days to your original payment method.
Contact
Email [email protected]. Full policies: Shipping · Returns · Refunds · Privacy · Terms.